Terms of Service

§ 1 Scope

These Terms of Service ("Terms") govern all business relationships between Truvest Capital Market GmbH, Mottmannstr. 1-3, 53842 Troisdorf, Germany ("Provider"), and its customers regarding the use of DocAccord / LC Clear ("the System"). These Terms apply exclusively to business entities within the meaning of § 14 of the German Civil Code (BGB). Consumers within the meaning of § 13 BGB are excluded from use; registration requires a business email address. Deviating terms proposed by the customer become effective only if the Provider expressly agrees to them in writing.

§ 2 Nature of the Service

DocAccord is a technical assistance system for the automated pre-check of trade documents (in particular commercial invoice, bill of lading/transport document, packing list, certificate of origin, insurance certificate) against the terms of a Letter of Credit, applying the Uniform Customs and Practice for Documentary Credits (UCP 600) and ISBP 745 of the International Chamber of Commerce (ICC). The System serves solely to support the customer's own review and does not replace either the customer's own expert review or the independent document examination by the bank(s) involved.

§ 3 Formation of Contract

The contract is formed by registering an account, accepting these Terms (checkbox with timestamped logging), and, where applicable, purchasing a paid plan or a single check. The presentation of the System on the website does not constitute a binding offer, but an invitation to register.

§ 4 No Guarantee of Successful Examination

Use of the System does not create any assurance or guarantee that the checked documents will be accepted without discrepancy by the issuing, advising, confirming, or otherwise involved bank. Under UCP 600, banks are required to conduct their own independent document examination and may reach a different conclusion, even on identical facts. A result issued by the System (e.g. "Bank-ready") reflects an assessment based on the data provided by the customer and extracted automatically, not a legally binding statement about actual acceptance by any bank.

§ 5 Customer's Ongoing Review Obligation

The customer remains obligated to independently review (engaging qualified third parties where necessary) any documents to be submitted to a bank for compliance with the Letter of Credit terms before submission. Use of the System does not relieve the customer of this obligation.

§ 6 Pricing, Payment, Subscriptions

The prices shown on the website under /billing at the time of contract formation apply. Subscriptions (Starter, Business, Enterprise) automatically renew for the respective billing period (monthly or annual) unless cancelled before expiry. Single checks (pay-as-you-go) are billed individually per purchase. Payment processing is handled by Paddle as Merchant of Record; Paddle issues invoices and remits applicable VAT. Unused check credits do not automatically expire unless separately agreed.

§ 7 Term and Termination

Subscriptions may be cancelled at any time, effective at the end of the current billing period. Cancellation during an ongoing period does not entitle the customer to a pro-rata refund of amounts already paid, but access to the subscription's included services continues until the end of the paid period. The Provider may terminate the agreement without notice for serious violations of these Terms (e.g. abusive use, payment default).

§ 8 Limitation of Liability

a) The Provider is liable without limitation for damages resulting from injury to life, body, or health, and for damages caused by intent or gross negligence of the Provider, its legal representatives, or vicarious agents, as well as under any expressly assumed guarantee and under the mandatory provisions of the German Product Liability Act.

b) In the case of a slightly negligent breach of a material contractual obligation (a cardinal obligation), the Provider's liability is limited in amount to the foreseeable damage typical for this type of contract at the time the contract was concluded.

c) In all other respects, the Provider's liability for damages caused by slight negligence is excluded; this applies in particular to damages arising from a discrepancy not detected by the System being subsequently raised by a bank, provided there is no breach of a cardinal obligation and no gross negligence.

§ 9 No Legal or Tax Advice

The System and its output do not replace individual legal, tax, or other trade-finance professional advice.

§ 10 Privacy and Usage Rights

For the processing of personal data and uploaded documents, see our Privacy Policy. The customer retains all rights to the documents they upload. The Provider retains all rights in the System itself (software, rule engine, trademarks); the customer is granted only a non-exclusive, non-transferable right to use it for the duration of the contract.

§ 11 Changes to These Terms

The Provider may amend these Terms with effect for the future, for instance following changes in the law or in the scope of the service. The customer will be notified of material changes by email; if the customer does not object within six weeks, the amended Terms are deemed accepted. The Provider will specifically draw attention to this period and the significance of silence in the notification of changes.

§ 12 Final Provisions

These Terms are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). To the extent legally permissible, the place of jurisdiction for all disputes arising from or in connection with this contract is the Provider's registered seat (Siegburg). Should individual provisions of these Terms be invalid, the validity of the remaining provisions remains unaffected.

§ 13 Acknowledgment

The customer expressly confirms acknowledgment of these Terms upon registration (checkbox consent, logged with a timestamp pursuant to § 305(2) of the German Civil Code, BGB).